8f99 Privacy Policy — Our Commitment to Data Protection
Your privacy is extremely important to us at 8f99. This policy explains how we collect, use, store, and protect your personal information — with complete transparency.
Last reviewed: 15 December 2026This Privacy Policy was last revised and approved on the date shown above. 8f99 may update this policy at any time as needed.
Operated in compliance with GDPR and international standards8f99 adheres to international data protection standards. Your data is never sold or unlawfully shared with third parties.
1. Introduction — Why We Created This Policy
8f99 is an online gaming platform where thousands of members safely enjoy gaming every day. To operate this platform, we need to collect some of your personal information. But it's natural to have questions if you don't know how that information is being used — that's completely understandable.
That is why 8f99 has built this Privacy Policy with complete transparency — so you always know exactly what happens with your data. We believe your data belongs to you; we only use it to provide you with our services.
By visiting the 8f99 platform, registering, or using any of our services, you agree to this Privacy Policy. This policy applies together with our Terms & Conditions.
Who is this policy for?
This Privacy Policy applies to:
All visitors using the 8f99 website or mobile app
Registered members who have created accounts
Those who contact our customer support
Those who participate in our promotional campaigns
8f99's partners or business associates
Our Commitment to Protecting Your Data
256-Bit SSL Encryption
8f99 uses military-grade encryption. Every transaction and piece of personal information is fully encrypted.
Sale of Information Prohibited
Your personal data is never sold. 8f99 does not use your data for profit — that is our commitment.
Secure Data Storage
Your data is stored on secure servers. Only authorized personnel have access to the information they need.
You're in Full Control
At 8f99, you can view, correct, or delete your data at any time. Your information belongs to you.
GDPR Compliance
We follow international data protection standards. Your rights are protected to a global standard.
Immediate Breach Notification
In the event of a security incident, 8f99 will promptly notify you and take necessary action.
2. What Information We Collect
8f99 only collects information that is genuinely necessary to provide our services and meet legal obligations. We do not collect anything beyond what is needed.
Information Provided Directly by You
When you register or manage your account on 8f99, we collect:
Identity Information: Your full name, date of birth, and username
Contact Information: Email address, phone number, and residential address
Identity Verification: National ID card, passport, or other government-issued identity documents
Financial Information: Payment method details, transaction history
Cookie Information: Session cookies, preference cookies
Information Received from Third Parties
In some cases, 8f99 may also receive information from third parties:
From identity verification service providers
Transaction confirmations from payment processors such as Bkash, Nagad, Rocket
From credit reference agencies for fraud prevention
In response to lawful requests from law enforcement agencies
Data Type
Purpose of Collection
Retention Period
Legal Basis
Identity & Contact
Account Management
5 years after account closure
Contractual
Financial Transactions
Payment Processing
7 Years
Legal Obligation
KYC Documents
Age & Identity Verification
5 Years
Legal Obligation
Gaming History
Service Improvement & Security
3 years
Legitimate Interest
Cookies & Browsing
Experience Personalization
Up to 2 years
Consent
Logs & Technical
Security & Debugging
1 year
Legitimate Interest
3. Why and How We Use Your Information
8f99 uses your data only for specific, lawful, and transparent purposes. We will never use your information for anything not described in this policy.
Primary Use
Creating, managing, and keeping your account secure
Verifying your age and identity
Processing deposits and withdrawals
Keeping records of your bets, wins, and losses
Providing technical support
Fulfilling Legal and Regulatory Obligations
Service Improvement
To recommend games based on your preferences
Improving platform performance and user experience
Testing new features and products
Analyzing usage patterns to make the platform more user-friendly
Security & Fraud Prevention
8f99 uses your information to ensure the safety of all players:
Detecting unusual or suspicious activity
Detecting and preventing multiple accounts
Preventing money laundering and other financial crimes
Detecting account hacking or unauthorized access
Marketing & Communications
With your consent, 8f99 may use your information to:
To send emails about promotional offers and bonuses
To notify you about new games and features
To provide personalized offers based on your preferences
You can unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link at the bottom of emails or by informing our support team.
4. Data Sharing — With Whom and Why
8f99 never sells your personal data. However, limited information may be shared with trusted partners as necessary to operate our services.
Service Provider Partners
8f99 works with the following types of third parties:
Payment Processors: Bkash, Nagad, Rocket, and banking partners — to complete transactions only
Identity Verification Services: To complete the KYC process
Game Provider: Evolution Gaming, Pragmatic Play, and others — for game operations
IT Services: Server hosting, cybersecurity
Analytics Tools: To analyze platform performance
All these partners work with 8f99 under strict data protection agreements. They only receive information necessary for their specific tasks.
Legal Disclosure of Information
8f99 may be required to disclose information due to legal obligations:
To comply with court orders or legal proceedings
In response to lawful requests from government or regulatory authorities
For national security or law enforcement purposes
To comply with Anti-Money Laundering regulations
5. Cookie Policy — How We Use Cookies
Cookies are small text files stored in your browser or device when you use 8f99. They help us remember your visit and improve your overall experience.
Cookie Types
Essential Cookies
These cookies are essential for 8f99 to function properly. Without them, staying logged in, keeping items in your cart, or processing secure payments would not be possible. These cookies cannot be disabled.
Functional Cookies
These cookies remember your language preference, theme settings, and other personal preferences. Disabling them may cause certain features to stop working.
Analytics Cookies
These cookies help us understand and improve how the 8f99 platform is being used. The information is completely anonymous and aggregated.
Marketing Cookies
Used to show you relevant ads and promotions based on your preferences. You can disable these cookies at any time.
Cookie Management
You can control cookies through your browser settings. However, please note that disabling essential cookies may prevent 8f99 from working properly. You can easily set your preferences using our cookie preference panel.
6. Your Data Protection Rights
8f99 fully respects your data protection rights. You have the following rights and may exercise any of them at any time.
🔍
Right of Access
You have the right to know what information 8f99 holds about you and to receive a copy of it.
✏️
Right to Rectification
You have the right to have any inaccuracies in your data corrected.
🗑️
Right to Erasure
You have the right to request deletion of your information under certain circumstances.
⏸️
Right to Restrict Processing
You have the right to request that the processing of your information be restricted.
↔️
Right to Data Portability
You have the right to receive your information in a structured format and transfer it to another service.
🚫
Right to Object
The right to object to certain types of processing, particularly for marketing purposes.
How to Exercise Your Rights
Contact Us
Email us at [email protected] or reach our support team via live chat. Please provide details of your request.
Identity Verification
We will verify your identity to ensure that no unauthorized person can access your information. This is a security measure.
Response & Resolution
8f99 will respond to your request within 30 days of receipt. For complex cases, an additional 60 days may be required.
7. Data Security Measures
8f99 uses the latest technology and methods to keep your data secure. We regularly review and strengthen our security measures.
Technical Security
SSL/TLS Encryption: All data transfers between you and 8f99 servers are encrypted
AES-256 Encryption: Stored data is protected with military-grade encryption
Firewall and DDoS Protection: To prevent unauthorized access
Two-Factor Authentication: An additional layer of account security
Real-Time Monitoring: Instant detection of suspicious activity
Organizational Security
Strict access controls — only authorized personnel can access information
Regular staff training on data protection
Third-Party Security Audits
Incident response plan — swift action in the event of a security breach
Please note, however, that no online system can guarantee complete security. 8f99 strives to provide the highest level of protection, but no system is 100% impenetrable.
Your privacy is protected. Enjoy the experience!
Your information is completely secure at 8f99. Play and win with world-class security. Register now and claim your welcome bonus.
8f99 supports Bangladesh's most popular mobile financial services to make your payment experience as seamless as possible. We currently support Bkash, Nagad, and Rocket directly. Dutch-Bangla Bank Mobile Banking and internet banking from select major commercial banks are also accepted. Deposits via Visa or Mastercard credit or debit cards are available as well. Visit the Payment section to see a full list of available methods. Minimum and maximum transaction limits vary by method. Bkash and Nagad transactions are typically instant — your balance updates within seconds. Bank transfers may take 1–3 business days. Importantly, all deposits must be made from a payment method registered in your own name — third-party accounts are not permitted.
In most cases, a Bkash or Nagad deposit should appear in your 8f99 account within a few seconds to a maximum of 5 minutes. If it hasn't shown up after 15 minutes, first confirm that the transaction was completed successfully in your Bkash or Nagad app and that you received a confirmation SMS. If you did receive the SMS but the deposit isn't reflecting on 8f99, try refreshing your browser or restarting the app. If the issue persists, contact us via Live Chat or at [email protected] — please have your Bkash/Nagad transaction ID, the time of transfer, and the amount ready. Our support team typically investigates and resolves such issues within 1–2 hours. If it's confirmed that the funds left your account but never reached 8f99, we will either manually credit your account or ensure a full refund.
8. Contact — For Your Privacy Questions
For any questions or concerns about this privacy policy or your personal information, please contact 8f99's data protection team.